Using the site
How often do you add new lessons?
Currently we have several levels geared specifically for kids available on the site. Additional levels for kids as we as teens and adults will be released in the upcoming months. Other enrichment resources will be released from time to time as well.
Is the material on Pianosity copyrighted?
Absolutely! Anything on Pianosity.com is © 2016 Pianosity! All materials on the site is strictly the sole property of Pianosity. Please review our Terms of Service for more information.
What piano methods does Pianosity use?
The teaching method on Pianosity has been custom created and arranged from years of experience. Every piano method contains similarities due to the techniques and content taught. But all examples and songs on Pianosity have been custom created to deliver the best learning experience possible.
Where does the content on the site come from?
All content is created in house by an instructor. From the graphics and demostrations all the way to the video editing, we do it all.
Who is the site for?
Anyone! Whether it be a 5-year old child up to a 60-year old grandmother... Whether you've had formal lessons or not... Pianosity is for anyone!
What's the best device to use with Pianosity?
We find that the best device is a tablet as the browser is similar to a regular computer. Plus it can rest easily on the piano or keyboard unlike a laptop computer which can be awkward. You can use a mobile phone, but your eyes may get weary staring at that small screen!
Can I share my account with someone else?
Unless you are signed up for a 'Family Plan'... No. Your account is specifically for YOU. We work extremely hard to bring you the highest quality content at an incredibly reasonable price. So please help us keep it that way by showing respect for the time and energy it takes to make this site what it is.
What should I do if I have a question?
You can CONTACT US at anytime. Be sure to subscribe to our social media outlets as well... these are our main venues for augmenting lessons and answering questions.
Do I need a fast Internet connection to use Pianosity?
Yes. Our site features high definition videos, so in order to have the best experience, a high-speed internet connection is required. Anything less would minimize your experience.
Are all videos in HD?
Absolutely. Every lesson is brought to you in full HD so that you can clearly see what's being played and taught.
I'm having trouble viewing lessons.
Please check our system requirements to make sure you have what you need in order to use our site.
- High-speed/broadband (+1.5mbp/s) Internet.
- Most Current Version of Flash
- Try logging out and back into Pianosity. If that doesn't work, try restarting your browser. Sometimes that allows the system to reset.
- Check to see that cookies are enabled.
- Try a different browser such as Chrome or Safari (if on a Mac).
How much music experience do I need to use Pianosity?
Absolutely none! The beginner lessons for kids are designed to take them from step one all the way to proficiently playing popular songs.
How much time should I spend with each lesson?
That's totally up to you. On average, a student should spend anywhere from 1 week to 2 weeks on a specific chapter of any level. Each chapter is broken down into individual Lesson, Play-Along, and Duet videos. After working thru the lesson videos, much of your time will be spent with the Play-Along videos in order to practice the techniques that you've learned in the lesson. Once you're comfortable with the Play-Along, move on to the Duet for a fantastic experience of playing a song WITH the teacher! We encourage every student to spend a little time each day within Pianosity in order to make the strongest progress. Remember... the more you invest, the more you get back!
What's the difference between a Lesson, Play-Along, and Duet video?
A 'Lesson' video strictly teaches a specific technique or concept. There may be some demostration, but the focus is on the concept. A 'Play-Along' video is a song that demonstrates a specific concept or technique. Every 'Play-Along' features a metronome (click) with the teacher demostrating how to play the song. Your job is to play exactly what the teacher is playing. We provide these at several tempos (speeds) in order to help you become comfortable with them. Finally, a 'Duet' is a performance piece. It may be the same song used in the Play-Along, but rather than the teacher playing your part, he plays an accompaniment part while you play exactly what you played in the Play-Along. This is like a reward for completing the chapter. This is something that kids really look forward to, and best of all, they can do it anytime and as many times as they want!
Changing My Account
As new products and lessons become available, can I add them to my account?
Yes. Just go to the Store, select which product your intersted in, and checkout. If for some reason you're unable to do it from there, simply CONTACT US and we'll be glad to help.
How do I cancel if I want to end my subscription?
We hope that you'll stick with us for a long time, but we also understand that circumstances change. If you'd like to cancel your account, click on SETTINGS under your account in the top right corner. From there, you can cancel your account.
Will my card be charged automatically?
Yes. Pianosity is set up like most subscription services, and your card will be charged automatically to keep your subscription active. If you have a monthly subscription, it will be charged each month. If you have purchased a non-subscription product, it will charged immediately, and you have access to that product for as long as you continue your account with Pianosity.
How do you process my credit card?
We use Stripe, one of the leading credit card processing companies on the web, to handle all credit card transactions.
Pianos and Gear
What kind of piano or keyboard do I need in order to use Pianosity?
Almost anything will do! Your mom's old fashioned upright... that beautiful baby-grand... even your little casio keyboard will do. Now... with that said... if you are going to use an actual acoustic piano, make sure it's tuned. There's nothing worse than playing on an out of tune piano. Tunings run anywhere from $75-$150. If you are going to use an electronic keyboard, a fully weighted 88-key model is the best; but anything will do as long as it's easy to use.
I'm looking to buy a keyboard, how much should I spend?
That's difficult to say because it's all about purpose, taste, and budget. For our purposes with Pianosity, you could buy a decent used upright piano for $150 or a mid-range 88-key keyboard for under $400. Don't spend a lot until you know you want to stick with it.
I really want to buy a quality piano. Any tips?
Play it before you buy it. Play several. Dont' just buy the first one you come across. Take someone with you who's knowledgable about pianos. They can direct you. When it comes to buying a piano... it's all about the feel, the sound, and the budget.
Got more questions? CONTACT US!